Machla Mart  we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online store.
 
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1. Information We Collect
 
We may collect the following information when you use our website or place an order:
•Name, email address, phone number, billing and shipping address
•Payment details (processed securely by our payment providers – we do not store card details)
•Order history and customer service interactions
•Technical data such as IP address, browser type, and cookies
 
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2. How We Use Your Information
 
We use your personal data to:
•Process and deliver your orders
•Communicate with you about your orders or inquiries
•Improve our website, products, and services
•Send marketing emails (only if you have opted in – you can unsubscribe at any time)
 
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3. Legal Basis for Processing
 
We rely on the following legal bases under the UK GDPR:
•Performance of a contract (to process and deliver your purchases)
•Legitimate interests (to improve our services, maintain security, and prevent fraud)
•Consent (for marketing emails and cookies, where required)
 
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4. Sharing Your Information
 
We may share your personal data with:
•Payment processors (e.g., Stripe, PayPal)
•Delivery and courier services
•Service providers who help us operate our website
We do not sell your personal data to third parties.
 
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5. Data Retention
 
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.
 
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6. Cookies
 
Our website uses cookies to improve your browsing experience and analyze site traffic. For more details, please see our Cookies Policy. You can disable cookies in your browser settings if you prefer.
 
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7. Your Rights (UK GDPR)
 
You have the right to:
•Access the personal data we hold about you
•Request correction or deletion of your data
•Object to processing or restrict how we use your data
•Withdraw consent for marketing at any time
•Lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection authority
 
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8. Contact Us
 
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
 
Machla mart
62 Roscoe Street
Email: info@machlamart.com